Shipping Info

We provide clear, reliable shipping zones and timelines for all customer orders:

• Same-Day Courier: Place orders before 12:00 PM to qualify.
• Standard Courier Shipping: Delivered within 1 to 2 business days.
• Scheduled Deliveries: You can select a preferred time slot during the checkout process.

If a delivery attempt fails due to customer unavailability or incorrect address details:

• A redelivery fee may apply to reschedule dispatch.
• Items that cannot be delivered and are not collected within 24 hours may be subject to cancellation.
• Refunds for cancelled failed deliveries will be partial and exclude standard delivery fees.
• Please ensure your street addresses and phone numbers are completely correct before confirming your order.

If you receive a damaged, spoiled, or incorrect item in your order, contact us immediately with your order number and photo evidence:

• We are committed to resolving shipping anomalies within 24 hours at no cost to you.
• Solutions include arranging free logistics pickups.
• We will dispatch direct replacement shipments at no extra delivery cost.